Running a business can be draining at times and despite your best efforts, you might often find yourself being unable to drop everything and attend phone calls. Thankfully, modern science has you covered in that aspect with the invention of answering machines. Though with that being said, since your answering machine will be the one coming in contact with any future clients or business partners, it is up to you, the human, to select the best possible business voicemail greeting to leave a positive impression.

This article has you covered in that aspect and will guide you through the selection process of the best business voicemail greeting for your business according to the situation and mood at hand and will also make you understand that choosing a business voicemail greeting for your company is not a complicated task along with some examples.

How Do You Ensure the Effectiveness of a Business Voicemail Greeting?

What makes a business voicemail greeting effective is its ability to accurately deliver your side’s intentions while not being long winded. 

The tone of the message should not be completely flat as it will completely tune out the listener. To avoid this dilemma, make sure your selected business voicemail greeting sounds personal yet maintain a sense of professionalism.

To provide some context for the previous paragraph, here are some essentials that you must include in your business voicemail greeting at any cost:

1. Your Name: Well this one is self explanatory, The caller will need who they are talking to.

2. Company Name: Just like your own name, your company needs its own brand identity too, for easy association with the client.

3. Greeting: Skipping this step will render your previous work useless as this is the main body of your business voicemail greeting.

4. Reason For Not Attending Call: Make sure to explain clearly why you are unable to pick up the phone at the current moment.

5. Response Timeframe: Provide your caller with an estimated timeframe when you can reach them back.

6. Other Means Of Contact: Include some other modes of communication for your client to reach you like an email or phone number.

By implementing these factors what you are demonstrating to your client is your work ethic, professionalism, dependability and swiftness. Though try your very best to keep your response time to  a minimum of one business day.

Why Do You Need a Business Voicemail Greeting?

The importance of a good business voicemail lies in its ability to provide a lasting impact of you and your business on your client. You also have the added benefit of conveying your confidence, friendliness and humour through a business voicemail greeting. A well established business voicemail greeting can build credibility with your clients along with providing all the vital info your client needs regarding your company.

Business voicemail greetings play an important role in reducing miscommunication and guiding the caller to the next possible step while also helping you filter out any authentic inquiries and calls.

Some Practices You Can Apply In Your Business Voicemail Greeting

Now keeping all the above provided information in your mind, there are some things you can tweak before or during recording your business voicemail greeting for the best possible results!

1. Begin By Providing Your Information: To provide a sense of assurance for your customer that they reached the right point of contact, begin your message by clearly stating your name, company, and position.

2. Be Precise In Your Messaging: Just like you, your callers also have lives of their own. To save both their and your time keep your message short and to the point. Begin with your designated greeting, provide a concise summarization of your business operations and end with a statement that requests your caller to leave their intended message. Don’t forget to include instructions on the next steps your caller should take, along with your availability.

3. Make Sure To Practice Your Message Before Recording: Perfect your message’s flows before recording it to ensure smooth flow. Ask for feedback from colleagues. This will exploit any flaws your message might have.

4. Know Who You Are Talking To: Customize your message while keeping in mind about who will possibly hear it. Don’t forget to mention your company’s relevant services and strengths. Don’t rush while talking and speak clearly.

5. Maintain Professionalism: Make sure you are professional in your messaging and also avoid sarcastic, witty or humorous messages for a positive light on your company.

6. Utilise A Script: Write out your script before hitting the record button to make sure you don’t miss out on any essential details.

Examples Of Business Voicemail Greeting:

Business voicemail greeting cannot be confined to a specific niche and can can be tweaked to be of use in many situations, of which we will discuss a few:

1. Standard Business Voicemail: Thank you for contacting (your business). My name is (your name) I will get back to you as soon as possible, meanwhile, don’t forget to leave your message, name, and number.

2. Out Of Office Voicemail: Hi, it’s (name) here. I am currently out of office. If you require urgent assistance please contact here (alternate contact).

3. Customer Support Voicemail: Hi, Thank you for calling (your company name), Please leave your message, name and number.

4. Holiday Greetings: Happy holidays from those of us here at (company name). We are currently not conducting business and will resume operations at (date).

5. Short Voicemail: Hello! It’s me (name), Can’t talk right now. Please leave a message.

6. Mobile Phone Voicemail: Hey, (name) here I am not able to talk at the moment. Kindly record a message after the beep or text if it’s urgent.

Closure

In the end, an effective business voicemail greeting sets the tone for your business and determines how it’s perceived. Recording one might prove useful in your business endeavours. Generic greetings may come off as monotone so try to add a personal touch by customizing the message accordingly.